Shipping policy

🇦🇺 Australia

Free Standard Shipping over $15 AUD
Express Shipping $5 AUD

• Dispatch time: 1–2 business days from Brisbane

• Standard delivery: approx. 2–8 business days after dispatch

• Express delivery: approx. 1–4 business days after dispatch

Metro areas are usually quicker. Regional and remote areas may take a little longer — fairies travel far.

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🇳🇿 New Zealand

Free Shipping over $30 NZD
Flat-rate $9.95 NZD

• Dispatch time: 1–2 business days from Brisbane

• Estimated delivery: approx. 6–14 business days after dispatch

Customs processing times may vary and are outside our control.

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🌍 Worldwide

Flat-rate $20.00 AUD

• Dispatch time: 1–2 business days from Brisbane

• Estimated delivery: approx. 6–27 business days, depending on destination and local postal services

International orders may experience delays due to customs, weather, or local delivery networks.

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📦 Tracking & Care

• Tracking is included on all orders

• You’ll receive your tracking details as soon as your parcel is on its way

• Every fairy is carefully packed to arrive safe, sound, and ready to be loved

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In plain truth:
We send quickly. The post moves at its own pace.
And we promise to be honest about both.